Privacy Policy

How Seedance 4.0 collects, uses, stores, and protects personal data

2026/03/28

Introduction

Welcome to Seedance 4.0 ("Seedance 4.0", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our AI video generation services at seedance-4.net and related product experiences (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

Last Updated: March 28, 2026

Information We Collect

Personal Information

When you register for an account or use our Service, we may collect:

  • Name and email address
  • Account credentials (encrypted passwords)
  • Payment information (processed securely through Stripe)
  • Profile information and account preferences

Usage Data

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Features used and interactions with the Service
  • Diagnostic data and error logs

Content Data

  • Text prompts you submit for video generation
  • Images you upload for video creation
  • Generated videos and their metadata
  • Project files, generation settings, and download history

How We Use Your Information

We use your information to:

  • Provide the Service: Generate videos using AI based on your inputs
  • Process Payments: Handle subscriptions and credit purchases through Stripe
  • Improve Our Service: Analyze usage patterns to enhance features
  • Customer Support: Respond to your inquiries and provide assistance
  • Communications: Send service updates, support responses, and optional marketing emails when permitted
  • Security: Detect and prevent fraud, abuse, and technical issues
  • Legal Compliance: Comply with applicable laws and regulations

AI and Video Processing

How We Process Your Content

  • Your prompts and uploaded media are processed to create AI-generated videos
  • Generated content may be stored in your account so you can preview, download, and manage prior generations
  • We may use third-party infrastructure and model providers to deliver generation, storage, analytics, and email services
  • We do not use your private content to train public AI models without your explicit consent

Data Retention

  • Generated videos are stored in your account until you delete them or your account is closed
  • Deleted content is removed from active systems within a reasonable operational period, subject to backup and legal retention needs
  • Account-level records may be retained as needed for billing, fraud prevention, security, and legal compliance
  • After account deletion, we remove or anonymize personal data unless retention is required by law or legitimate business need

Data Sharing and Disclosure

We may share your information with:

Service Providers

  • Cloud Storage and Delivery: Infrastructure providers used to store and deliver generated media
  • Payment Processing: Stripe for handling payments
  • AI Services: Third-party providers used to power generation and media workflows
  • Analytics: Analytics providers used to understand product usage and site performance
  • Email Services: Resend for transactional emails

We may disclose your information if required to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Respond to government requests

We do NOT sell your personal information to third parties.

Data Security

We implement industry-standard security measures:

  • Encryption of data in transit (HTTPS/TLS)
  • Encrypted storage of sensitive data
  • Regular security audits and updates
  • Access controls and authentication
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a standard format
  • Opt-Out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your data

To exercise these rights, contact us at support@seedance-4.net.

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns and improve the Service
  • Provide personalized experiences

You can control cookies through your browser settings. Note that disabling cookies may limit functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Children's Privacy

Our Service is not intended for children under the age required by applicable law to use online services independently. If you believe a child has provided personal information to us without appropriate authorization, contact us and we will investigate.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

Data Protection Officer

For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer at:

Compliance

We comply with:

  • General Data Protection Regulation (GDPR) for EU users
  • California Consumer Privacy Act (CCPA) for California residents
  • Other applicable data protection laws

GDPR Rights (EU Users)

If you are in the European Economic Area (EEA), you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.

CCPA Rights (California Residents)

California residents have the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information (we do not sell your data).

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

This Privacy Policy is effective as of March 28, 2026